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FAQs – Card payment problems

Unfortunately we are discovering more and more that the Banks are viewing lots of online purchases as suspicious so they block them, especially for overseas purchases.

In some cases we have found that if you tell your Bank that you are going to make an overseas purchase they will give you a time window to perform the transaction and that ensures a swift and easy payment process.

Alternatively, we do offer PayPal as a payment option if this would be a useful for you. This is an easy method, as you no longer have to have a PayPal account. Simply follow the instructions and use your card in the normal way.



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