Home » FAQs – Personal Lubricant, Vaginal Moisturizer and Feminine Wash Frequently Asked Questions » Our 100% Satisfaction Guarantee
Our 100% Satisfaction Guarantee
When we say 100% Satisfaction Guarantee, we really really mean it.
We promise that the buyer of any AH! YES product from this website may return their goods for a product refund with no questions asked.
We will even issue the refund before you send the product back so that you are not worried about your money being held. If you aren’t entirely happy with AH! YES, you don’t pay, and you will never have to wait for your refund. How’s that for really really meaning it?
This is the address for returning your AH! YES purchase (don’t forget to get proof of postage):
AH! YES Customer Service
Bio-Tech Lubricants Ltd
The Timber Barn
However unlikely, we want to resolve any unhappiness as quickly as we can, so please email us at email@example.com or call us on 888-777-0125 and let us know what has happened.
For more details and the legal stuff see our Terms and Conditions at the bottom of every page on this site.
As a consumer you have certain statutory rights regarding the return of defective goods and claims in respect of losses caused by any negligence on our part or our failure to carry out our obligations. This guarantee and our Terms and Conditions shall not affect your statutory rights.